Freshdesk is a powerful but easy-to-use customer support software that has extensive integration with social media networks. It’s suitable for businesses of all sizes, from small web developers to large enterprises handling thousands of customer queries every day.

The Freshdesk app for Android allows you to manage and monitor customer support on the move and engage with customers through email, Facebook, Twitter, and other online communities. Effectively, Freshdesk is like a mobile helpdesk, allowing you to answer customer queries, log new tickets or problems, and fix them where you are. The mobile app is pretty similar to the Cloud-based helpdesk software, allowing you to easily view the history of communications with specific customers whether its by email, Facebook, Twitter or phone calls.

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Web design apps often neglect to include eCommerce booking functions. TrekkSoft is a booking website builder which puts business needs at the center of web design. TrekkSoft allows tour operators and other booking-based businesses to build an integrated reservation system into their websites.

The company has a solid track record with booking systems, having been around since 2010 and claims to have processed over a million guests and more than 5,000 activities to-date. TrekkSoft is designed to work on any platform and, once setup, allows you to monitor and manage your booking system remotely. Note that the TrekkSoft Android app is only useful if you’ve already setup a booking system for TrekkSoft using the web app – the mobile app is simply to manage what you’ve already created.

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Great news folks: AppStorm is back! After more than a year in limbo, the popular app review network has a new owner, a new team of eager writers, and a fresh new outlook.

As you may know, AppStorm closed shop back in January 2014. However, the network has now been taken over by business app discovery network, Nubera. We’ve been long-time admirers of AppStorm and the insightful reviews and useful advice it offers on Mac, Web, Windows, and mobile applications. We’re delighted to have the opportunity to continue the great work put in by previous owner Envato and its team of talented writers and reviewers.

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So you want to create an Android app. Fortunately, the process doesn’t need to start from scratch. With one (or more) of these eight great Android app templates, you can get a head start in developing and publishing your very own Android app.
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As we enter the final days of 2013, we quickly approach the culmination of one of Android’s biggest years to date. We’ve seen major new hardware, new software and corporate changes at Google that set up an exciting future for the year ahead. In this special final instalment of This Week In Android, we’re going to take a look back at the last 12 months and some highlights of the Android news that filled them. (more…)

Soccer is one of the most popular sports in the world, and since the advent of channels such as Sky Sports, it has become much simpler to get engrossed in a match. However, the experience of watching a match is far from perfect – enter your phone, and this selection of apps and games which is sure to make any soccer fan drool!

In essence, soccer is a simple game to play and enjoy. But for those of us who want to do more than scratch the surface of the beautiful game, statistics galore and in-depth information of each player can almost become a necessity before sitting down to watch a game. This is where the apps below should help, allowing you to do everything from play a match of soccer yourself to getting live score updates as they happen.

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Last month, I was loafing round the house with my phone wondering how cold it was outside. Being the ridiculously technology-glued person I am, I started searching for a weather station that integrates with the Web, tablets, and smartphones. Obviously, stepping into the sun was out of the question, because I’m a vampire — they’re real! After a few clicks, I found the Netatmo, a very slick looking solution to checking the weather when you’re not in a walking mood.

The very idea of this may sound ridiculous, I know. However, there is a purpose for everything and I decided to give Netatmo a try. After all, Wired and Time wouldn’t feature it unless there is something more than the basic weather station. Or so I thought. (more…)

Whether you’re reading a riveting novella, an insightful piece of long-form journalism, or the latest post from your favourite blogger, the written word has the ability to capture the imagination and make long, tedious journeys just slip away. In modern times, though, reading has become more than just words on a page or screen. A plethora of apps is available to make books more social, and news better suited to your interests.

To narrow down your options only to those that are worthy of a download, I’ve compiled a list of the most innovative social reading and news recommendation apps that the Play Store has to offer.

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Christmas morning is here and we all feel the same excitement while rushing to check the gifts under the tree. As geeks and technology addicts, we’re hoping for gadgets and more gadgets, especially the Android kind. We’re not picky either, we’ll take anything from a phone to a tablet, an NVIDIA Shield, or an Android TV Stick.

If you’re lucky enough to be a recipient of such gear, you’re certainly excited to set it up and load it with excellent apps and games. Or maybe, this is your first foray into the Android ecosystem and you have no idea how and where to get started. That’s why we’ve combed through the hundreds of posts we published this year to roundup the best content for you.

From apps to games, how-tos, and opinions, you’ll find enough articles here to last you weeks. So get your browser tabs ready for an onslaught of articles, press that power button on your shiny new gadget and follow us down this wonderfully geeky journey. But keep in mind that we are not responsible for the amount of time you spend glued to your screen and away from your family today!

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Football games frequently appear on the Play Store and normally the only games worth considering are the likes of FIFA 14 from the most established developers. New Star Soccer is a new twist to the standard concept of a football related game, and it will appeal to many users. Read on to find out why!

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