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Freshdesk is a powerful but easy-to-use customer support software that has extensive integration with social media networks. It’s suitable for businesses of all sizes, from small web developers to large enterprises handling thousands of customer queries every day.
The Freshdesk app for Android allows you to manage and monitor customer support on the move and engage with customers through email, Facebook, Twitter, and other online communities. Effectively, Freshdesk is like a mobile helpdesk, allowing you to answer customer queries, log new tickets or problems, and fix them where you are. The mobile app is pretty similar to the Cloud-based helpdesk software, allowing you to easily view the history of communications with specific customers whether its by email, Facebook, Twitter or phone calls.
Web design apps often neglect to include eCommerce booking functions. TrekkSoft is a booking website builder which puts business needs at the center of web design. TrekkSoft allows tour operators and other booking-based businesses to build an integrated reservation system into their websites.
The company has a solid track record with booking systems, having been around since 2010 and claims to have processed over a million guests and more than 5,000 activities to-date. TrekkSoft is designed to work on any platform and, once setup, allows you to monitor and manage your booking system remotely. Note that the TrekkSoft Android app is only useful if you’ve already setup a booking system for TrekkSoft using the web app – the mobile app is simply to manage what you’ve already created.
Whether you’re a small business owner or you manage a huge corporation, whether you’re planning a short trip or a move to another country, or even if you just live in a country that imports most of its goods from the EU or the USA, you probably keep a close eye on the currency rates and conversions.
Take me for example, I own and manage a pharmacy in Lebanon, where we import most of our brand name drugs from the EU. Prices are appointed by the Ministry of Health and changed once the currency rates of their originating countries rise or fall by about 3 to 4%. This part of our work is an exercise in frustration, because if we stock on too much of a drug from France for example, and the Euro declines by 3-4%, the Ministry will lower the drug’s price accordingly and we’ll end up losing a part of our profit margin.
That’s why it’s not only important to have a good currency conversion app, it’s also essential to be able to track a currency’s rate across several months. To that end, I recently started looking for a solution on the Play Store, and fell in love with XE Currency. Read on for my full review.
Let’s face it: we can do pretty much anything with our phones these days — get our location and see what’s in the area, find people nearby, track packages, get traffic updates and flight updates. And that’s just the stuff we can do with Google Now! If we move beyond the scope of “built-in Android functionality,” there’s a whole other world of things we can do, including complete banking. Online. From our phones.
I found out about Simple, a completely online bank, a little over a year ago and could not wait to try it. In January, my wait was over when I got an invite to try their brand new Android app. Since this isn’t a review of the web app, I won’t go into too much detail about the sign-up process, but I will say that since this is completely online banking — there are no brick and mortar locations — it’s incredibly important that the mobile app works in conjuction with the web service to give you a comparable experience. So how does it stack up? Let’s take a look!
As a freelancer I’ve gotten into the habit of being very meticulous with my finances. Weekly, I go over my income, spending, and projected income and expenses for the following weeks. I like to paint a two week picture of what my bank accounts will look like.
While I use several tools for this, Mint is what I use for spending, previous data, and organization. If I ever need to check something while I’m out, well, luckily they have a freshly minted (teehee) Android App.
The number of online file storage solutions is on a meteoric rise. That’s a good thing in two ways: first, the buzz they generate is creating a lot of awareness about the importance of backing up files before the disaster strikes; second, they make secure and redundant storage space available at throwaway prices.
Dropbox is the crowd favorite, but is pricey if you try to add more storage. Equally good competing apps are available in the market at affordable prices and Box is a pioneering dark horse. Box lets you store all of your content online, so you can access, manage and share it from anywhere. Let’s see how best it can be put to use while on the go!
Selling on eBay or Craigslist can be a bit challenging for some, and cumbersome even if you know what you’re doing. The Android apps available for them mimic their parent sites, and with that carry some difficulties for those that are new to selling things online.
EggCartel has came up with a very easy and smooth app called EggDrop that does a lot of work for you.
One of the features of the Galaxy Nexus that I was most excited for was the inclusion of a Near Field Communication (NFC) chip. NFC allows devices in close proximity (very close: about 7 inches) to send information to each other. This can work for just about anything; v-cards, directions, websites, apps, and even money. I think with wide-spread adoption, NFC could be the next big thing; but I don’t want to get too ahead of myself. For today, I’m going to review Google’s flagship app for NFC, Google Wallet.
I hate banks and not just because they messed up much of the world’s economies. I hate banks because they smell weird, have boring leaflets to read in the queue, and send me thinly-veiled threatening letters every few weeks. That’s why I use mobile banking applications. Apps tell me my bank balance without skimming my debit card, let me transfer money without leaving my bed and don’t offer me cheap pens that waste in an instant.
PayPal, being basically the ‘Internet’s bank’ in all but name, have an Android application that I use regularly. Almost all of my income flows through PayPal and much of the stuff I buy is bought online using it. Over the few weeks I’ve been using the application I’ve found it to be a great addition to my online account with PayPal. Much like mobile banking I can check where I stand financially in an instant and can transfer my income to my bank account the minute it’s received instead of forgetting like I used to and wonder why it’s taking so long!
It’s far from being the perfect application however; and if any PayPal developers are reading this, I’ve a few suggestions.