If you don’t give your customers the service they deserve, you won’t be around long whatever field you’re working in. Whether your enterprise is big or small, customers expect to be served 24/7 and thanks to mobile devices, you can provide client support on your mobile or tablet very easily thanks to the wealth of customer service apps for Android available today. And it’s a sound investment. A good customer service app for Android can make the difference between a customer who sticks with and one who becomes a customer service horror story like these.
Here are six excellent Android customer service apps that will ensure you and your team can provide a high quality customer service and also that your customers feel valued. Many of these Android apps are included in GetApp’s GetRank quarterly ranking system of top business software. They are all free to download and install but you’ll need a subscription to the corresponding SaaS software vendor in order to use the app. I’ve listed the starting prices below, and many have free trials.
The Google Play store is a fantastic resource for business apps for Android. Within its bulging selection of applications is a growing number of great Android CRM apps that help you to stay connected with the web versions of your favorite customer management software at all times.
To be reliable and useful, Android CRM applications need to offer many of the core features of their web equivalents in a more condensed format, while still giving you an easy-to-follow user interface. In this article I’ve picked seven CRMs for Android phones and tablets that give you the ability to view and manage customer interactions wherever you may roam.
Read on to find out more!
Your Android device can be a powerful project management tool if you make sure you select the right apps for it. But it’s important to avoid complicated, clunky Android project management software, as there’s nothing worse than fumbling around in an app trying to find the right features.
When looking for the best project management apps for Android it’s important to make sure that the app helps you assign and allocate work in the correct way. You should also look out for analytical tools that help you stay on top of your project goals. This sounds easy but can be a tricky to get right because many Android project management apps simply don’t give you enough solutions to do both effectively.
Human resources work isn’t generally perceived as being fun or exciting, but with Android HR software you can at least make the process quick and easy. HR apps for Android do this by reducing the need for face-to-face meetings and giving managers the opportunity to gain a quick overview of employee operations.
In general, the best human resources software for Android comes from the major players in the cloud HR applications world. Often the functionality is stripped out a bit in the Android version, but the apps offer a quick and simple way to access employee information and manage basic human resources tasks through a compact interface. There are even HR apps for Android that help you with recruitment and applicant tracking processes.
Read on to discover our seven favourite Android HR applications!
If you’re a busy person the last thing you want to do is chain yourself to your desk to do your accounts. The good news is that thanks to cloud-based accounting software, you now have the freedom to manage your accounts on the move.
The great thing is that most of the top accounting software vendors produce their own spin-off Android accounting software, offering a simple way to send invoices, track expenses, and access your business’ bank account information from your Android device.
Here we take a look at the biggest players in the Android accounting software game, exploring the features of each app and giving you an idea of how much each app will set you back if you decide to take up the subscription.
Sage CRM for Android is all about giving sales teams total mobility. The Sage CRM Android app gives sales teams real-time access to Sage CRM sales and client contact data so that they can always be up to date with their latest sales activities. Sage CRM for Android allows sales teams to track the most important customer communications such whether by SMS, email or phone and retrieve detailed reports in a few swipes.
Sage is just one of a plethora of CRM apps for Android, such as SalesforceIQ, Zoho CRM, and Pipedrive. Of course, if you’re already using Sage CRM on site for managing your sales contacts, leads and opportunities it’s worth downloading the free app and trying it for size.
Accessing documents on the move is an increasingly important part of business and Zoho Docs for Android offers easy mobile access to your documents. Zoho Docs is an online document management application for individuals and businesses and the mobile app allows you to access documents, images, presentations and more from any Android device.
If you’ve never used Zoho and don’t have an account you can easily create one from within the Android application. Once you’ve got an account, Zoho Docs for Android allows you to access documents created in online versions of Zoho Writer, Sheet, Show & Docs. You can view documents, spreadsheets, presentations, PDFs and other types of documents easily and edit Zoho Writer Documents in Android 4.0+ devices.
Asana for Android enables individuals and teams to follow work from start to finish and makes it very easy to do so while not skimping on powerful reporting features. Much like apps such as Wrike, ProWorkflow, and LiquidPlanner, Asana includes a wide range of tools to create tasks, to-dos, reminders and requests from anywhere in the app.
Insightly is a CRM and project management application for small businesses that offers something for sales and marketing teams, and business owners. Insightly takes the pain out of tracking work time and following all customer or project-related activity in one place.
Insightly for Android allows you to call, email, text message and map your contacts on the go, enabling you to update and assign tasks, and manage your contacts, opportunities and projects. You can view emails shared by others in your team and set direct relationships between contacts, opportunities, projects and organizations. Whenever you make changes in Insightly for Android they are instantly synced with the Insightly web app.