Do you run a business with workers out in the field? Then you’ll be delighted to hear that there are a whole bunch of field service management apps that are perfect for tracking your workers.
Knowing what field technicians are doing, why appointments or meetings weren’t done or why some take so long is a big part of managing a modern workforce and vitally important for companies in the service industry that rely on customer referrals and positive reviews to generate new business.
There are now lots of top field service management apps for Android that service and repair-based businesses can use to enhance the efficiency and reliability of their offsite workers. Although features and functionality differ between software, all good field service management apps offer mobile apps for field workers that managers can tap into on desktop to track locations, shorten billing cycles, reduce paperwork, and deliver a better service to customers. Most Android field service applications offer a lot more too, such as CRM features, invoicing and integration with accounting software.
Businesses that use Android field service management apps are able to achieve better on-time results, deliver a better service and get more word of mouth referrals and positive reviews from satisfied customers.
So we’ve chosen five of the best Android field service software apps to help you manage your workforce out in the field. All of them are free but require a subscription to the service in order to actually use them.
Want to manage your field service workers in a more organized way? Synchroteam is one of the most user-friendly Android apps for field service management, allowing you to track your staff and offer field service workers a way to communicate easily with you in real time.
Features of Synchroteam for Android include the ability to review work orders before starting a job. Not only can you view order information, but there’s interactive assistance such as driving directions, one-touch contact calling, and job descriptions. The Synchroteam Android field service management app also allows you to receive notifications for jobs on your device.
One of the other great features of Synchroteam for Android is its interactive job reports, which can automatically record time milestones, and support the capture of signatures, photos, barcodes, and parts/service usage.
Pricing: From $28 per month.
Kickserv for Android does more than just field service management on Android devices – it manages it all from online appointments and sales to job tracking, team scheduling and estimate, invoice and online payments. Team members can quickly add their time entries into the mobile app and you can see exactly where they are and which customer they are with on your Android device or from any desktop.
Out in the field, the Android app allows field technicians to automate team status updates to your office, enter schedules, time tracking, charges and notes, easily see your jobs and opportunities from the field and attach notes, documents, and images to a job. Along with this, Kickserv can be used to both bill customers and track payroll reports.
Kickserv’s field service management features on Android are very well done and are suited to any freelancer or team that makes house calls in sectors like HVAC, plumbing, construction, lawncare, maid services, and pest control.
Pricing: From $29 per month.
Jobber Pro for Android is the mobile companion to the Jobber web app which is a scheduling, invoicing and field management tool that gives you instant access to both team status, location, and customer information from any Android or mobile device.
To track field service workers, Jobber supports GPS waypoint tracking so you can see exactly where your workforce is throughout the day. You can also schedule, assign, and notify your team with just a couple of clicks making management very easy indeed. Technicians can see at a glance upcoming tasks, appointments and geographical location of their next customers. Customers can also sign your Android screen in order to accept deliveries and services.
Jobber also supports other useful administration features such as Quotes, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments although QuickBooks integration is limited to the web app.
Pricing: From $39 per month.
GeoOp is a slick, out-of-the-box field service management app for Android. It features a centralized data repository where quotes, pending and ongoing jobs, recurring jobs, client data, job site photos, file attachments, invoices, and more can be accessed whenever, wherever from your Android device. The app includes the ability to change job statuses as you work, schedule jobs in real time, and even integrate job information with your other business tools, such as Xero, FreshBooks and Unleashed.
GeoOp is a universal Android field service management app, so it works seamlessly across phone and tablet devices. Other interesting features of GeoOp for Android include signature capture, photo capture, and the ability to add file attachments to jobs.
Pricing: From $39 per month.
FieldAware for Android field service management software comes from the the same company as FieldLocate but is aimed at bigger commercial service companies.
FieldAware for Android is perfect for automating service processes and simplify scheduling and dispatching on a large scale. FieldAware is best suited for businesses in HVAC (heating, ventilation and air conditioning), Property Management, Medical Equipment Repair, Oil Field Maintenance and Plumbing and many more.
The FieldAware Android mobile app is very complete and supports everything from time and location tracking to issuing quotes, estimates, managing work, staff and assets. However, note that you can’t issue invoices from the Android mobile app. You can though integrate FieldAware with your already existing invoicing workflow with the FieldAware API.
There’s no free version of FieldAware but you can try a limited demo for free and test the Android app at the same time.
These top SaaS field management apps on Android can make the best of your mobile capabilities and ensure your field technicians always remain within your sights. Let us know what field service management apps you use, and don’t miss our sister site GetApp’s ranking of the top 25 cloud-based field service management software.