Do you run a business with workers out in the field? Then you’ll be delighted to hear that there are a whole bunch of field service management apps that are perfect for tracking your workers.
Knowing what field technicians are doing, why appointments or meetings weren’t done or why some take so long is a big part of managing a modern workforce and vitally important for companies in the service industry that rely on customer referrals and positive reviews to generate new business.
There are now lots of top field service management apps for Android that service and repair-based businesses can use to enhance the efficiency and reliability of their offsite workers. Although features and functionality differ between software, all good field service management apps offer mobile apps for field workers that managers can tap into on desktop to track locations, shorten billing cycles, reduce paperwork, and deliver a better service to customers. Most Android field service applications offer a lot more too, such as CRM features, invoicing and integration with accounting software.
Businesses that use Android field service management apps are able to achieve better on-time results, deliver a better service and get more word of mouth referrals and positive reviews from satisfied customers.
So we’ve chosen five of the best Android field service software apps to help you manage your workforce out in the field. All of them are free but require a subscription to the service in order to actually use them.
The Google Play store is a fantastic resource for business apps for Android. Within its bulging selection of applications is a growing number of great Android CRM apps that help you to stay connected with the web versions of your favorite customer management software at all times.
To be reliable and useful, Android CRM applications need to offer many of the core features of their web equivalents in a more condensed format, while still giving you an easy-to-follow user interface. In this article I’ve picked seven CRMs for Android phones and tablets that give you the ability to view and manage customer interactions wherever you may roam.
Read on to find out more!
Sage CRM for Android is all about giving sales teams total mobility. The Sage CRM Android app gives sales teams real-time access to Sage CRM sales and client contact data so that they can always be up to date with their latest sales activities. Sage CRM for Android allows sales teams to track the most important customer communications such whether by SMS, email or phone and retrieve detailed reports in a few swipes.
Sage is just one of a plethora of CRM apps for Android, such as SalesforceIQ, Zoho CRM, and Pipedrive. Of course, if you’re already using Sage CRM on site for managing your sales contacts, leads and opportunities it’s worth downloading the free app and trying it for size.
Insightly is a CRM and project management application for small businesses that offers something for sales and marketing teams, and business owners. Insightly takes the pain out of tracking work time and following all customer or project-related activity in one place.
Insightly for Android allows you to call, email, text message and map your contacts on the go, enabling you to update and assign tasks, and manage your contacts, opportunities and projects. You can view emails shared by others in your team and set direct relationships between contacts, opportunities, projects and organizations. Whenever you make changes in Insightly for Android they are instantly synced with the Insightly web app.
Infusionsoft packs a punch when it comes to aiding businesses make the most from their leads and retain customers. The cloud app combines CRM, email marketing, lead capture and eCommerce through a simple-to-use suite.
Its handheld version, Infusionsoft Mobile is designed to help you get out of the office and take it with you wherever you are and claims to be all about working smarter via automated sales and marketing. In reality, Infusionsoft Mobile is more of an advanced contacts organizer than a full CRM/marketing suite like its cloud-based big brother.
Infusionsoft Mobile focuses more on keeping you connected with your contacts and customers on the go, enabling you to quickly add, edit and manage message contacts. Infusionsoft Mobile aims to help you to better stay in touch with clients 24 hours a day and track your communication with them.
Smarty CRM Organizer for Android is a simple CRM tool that’s all about being more organized with your contacts. Contact management is an important part of any business but something that can quickly get out of hand without the right CRM tool. Whether you are a CEO, a sales manager or a salesperson, keeping track of your contacts and clients is incredibly important to increase sales and maintain good customer relations.
Smarty CRM Organizer is an Android contact management system which is a stripped-back alternative to cloud-based CRM heavyweights like Salesforce, Infusionsoft, and Insightly. It’s a straightforward but intuitive tool for small businesses designed to help improve your contact management.
Smarty CRM allows you to effectively build-up and manage a database, set reminders, and record collaboration milestones. The handy thing is it also works offline so when you’re on the road or without an internet connection, you can continue adding to it and it will sync new additions and changes when you reconnect.
Nowadays there’s no need to leave your business behind when you leave your desk. Most CRM systems now have a mobile or online version that you can access anywhere, and more and more vendors are tailoring their solutions for Android devices as their popularity grows. At AppStorm, we’ve taken a look at some of the best Android CRM apps. Here’s a roundup of CRM apps for Android users on the move.
Salesforce is one of the most widely-used CRM applications in the world and covers everything a growing business needs to improve efficiency and customer satisfaction. SalesforceIQ is packed with powerful features that are geared towards helping you discover more high quality leads, automate your sales process, and even simulate deals and outcomes before taking the plunge on a major contract.